Terms and Conditions

1. What we do

The following Privacy Policy applies to users of https://www.codeulas.com and customers of Codeulas. This privacy policy statement will inform you about how we collect information, how we store it and how we use it. It is intended to assist you to make informed decisions when using our website, products and services. We are a mobile application, web design and web development agency offering a range of services including website design and development, website hosting, SEO, Social Media Services, Graphic Design, PPC and other marketing services.

2. Data we collect

We will request information such as your name and contact details (including address, postcode, telephone number, email address) and company details which you can choose to provide when you either subscribe to our e-mail newsletter or use our online services such as our contact forms. We need to collect this information to be able to provide you with our products and services. It also helps us personalise and deliver relevant content in any e-mails. The legal basis for our collection of this data is defined as 'Legitimate Interest' as per Recital 47 of Article 6(f) of the General Data Protection Regulations (GDPR), as it is reasonable for you to expect that you will be contacted in regards to your enquiry after having emailed us or entered your contact details into an enquiry form. We do not collect 'sensitive data' about you (as specified in Article 9 of the GDPR as data about 'racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership'.) We do not knowingly collect, process or share the Personal Data of children or minors, if you are under 18, please do not provide any personal information to us. You do not have to provide us with any Personal Data if you do not want to, however we will be unable to contact you about your enquiry if you do not. Fluid Studios will also collects aggregate information from our website visitors by using cookies. This data is used to customise the content of our website and social media to help deliver an improved experience for our users and it will not personally identify you. Please read the 'Use of IP Address', 'Use of Cookies' and 'Use of Clear GIFs' sections of this Privacy Policy below.

3. Uses made of the information

We use information held about you in the following ways:

  • to carry out our obligations arising from any contracts/agreements entered into between you and us and to provide you with the information and services that you request from us.
  • to provide you with information about events and services we think may be of interest to you.
  • to process and complete business transactions and send related information, including transaction confirmation and invoices.
  • to notify you about changes to our service.
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • If we are not able to process your personal data whether because you do not consent, you withdraw or limit consent, or for any other reason then we will not be able to achieve the purposes listed above.

    4. Where we store your personal data

    Your personal and sensitive data will only be stored and processed on servers based within the India. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    5. Your rights

    Under GDPR you have certain rights regarding your Personal Information. We have outlined the rights that apply to the Personal Data we collect, which are as follows:

  • The right to be informed – this means you have a right to know what happens with your Personal Data. Hopefully this Privacy Policy should provide you with this information.
  • The right of access – this means you have the right to know what Personal Data we hold about you. We will provide this information to you free of charge.
  • The right of rectification – if the Personal Data we hold about you is incorrect or incomplete you have the right to correct it or complete it.
  • The right to erasure – sometimes known as 'the right to be forgotten' this means if you request us to do so, we will delete the Personal Data we hold about you. This means we may not be able to provide you with services in the future.
  • The right to restrict processing – this means that you can request for us to cease processing your data rather than deleting it. This means we may not be able to provide you with services in the future.
  • The right to data portability – this means if you request Personal Data from us we will provide it in a commonly used, machine readable form.
  • The right to object – this means you can object to us processing your Personal Data if you do not believe it is in your interest.
  • You also have the right to lodge a complaint with a supervisory authority if you so wish.
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