2. Data we collect
We will request information such as your name and contact details (including address, postcode, telephone number, email address) and company details which you can choose to provide when you either subscribe to our e-mail newsletter or use our online services such as our contact forms.
We need to collect this information to be able to provide you with our products and services. It also helps us personalise and deliver relevant content in any e-mails. The legal basis for our collection of this data is defined as 'Legitimate Interest' as per Recital 47 of Article 6(f) of the General Data Protection Regulations (GDPR), as it is reasonable for you to expect that you will be contacted in regards to your enquiry after having emailed us or entered your contact details into an enquiry form. We do not collect 'sensitive data' about you (as specified in Article 9 of the GDPR as data about 'racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership'.)
3. Uses made of the information
We use information held about you in the following ways:
to carry out our obligations arising from any contracts/agreements entered into between you and us and to provide you with the information and services that you request from us.
to provide you with information about events and services we think may be of interest to you.
to process and complete business transactions and send related information, including transaction confirmation and invoices.
to notify you about changes to our service.
to ensure that content from our site is presented in the most effective manner for you and for your computer.
If we are not able to process your personal data whether because you do not consent, you withdraw or limit consent, or for any other reason then we will not be able to achieve the purposes listed above.
4. Where we store your personal data
Your personal and sensitive data will only be stored and processed on servers based within the India.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5. Your rights
Under GDPR you have certain rights regarding your Personal Information. We have outlined the rights that apply to the Personal Data we collect, which are as follows:
The right of access – this means you have the right to know what Personal Data we hold about you. We will provide this information to you free of charge.
The right of rectification – if the Personal Data we hold about you is incorrect or incomplete you have the right to correct it or complete it.
The right to erasure – sometimes known as 'the right to be forgotten' this means if you request us to do so, we will delete the Personal Data we hold about you. This means we may not be able to provide you with services in the future.
The right to restrict processing – this means that you can request for us to cease processing your data rather than deleting it. This means we may not be able to provide you with services in the future.
The right to data portability – this means if you request Personal Data from us we will provide it in a commonly used, machine readable form.
The right to object – this means you can object to us processing your Personal Data if you do not believe it is in your interest.
You also have the right to lodge a complaint with a supervisory authority if you so wish.